Privacy Policy

1. Who we are

Runway Runbook ("we", "us", "our") is a production management platform built for the fashion industry. Our website is located at runwayrunbook.com. If you have questions about this policy, contact us at [email protected].

2. Information we collect

We collect only what is necessary to operate the platform:

• Email address — when you join the waitlist or create an account.
• Name — when you create an account or complete your profile.
• Role and profile information — measurements, portfolio images, bio, and availability, provided voluntarily by models and crew members.
• Usage data — pages visited, features used, and session duration, collected anonymously via our analytics provider.
• Communications — messages and notes you send within the platform.

3. How we use your information

• To operate and improve the Runway Runbook platform.
• To send you transactional emails — waitlist confirmation, account notifications, and access updates.
• To notify you when early access opens for your role.
• To respond to support requests and inquiries.
• We do not sell, rent, or share your personal information with third parties for marketing purposes.

4. Data storage and security

Your data is stored on secure servers. All data is encrypted in transit using TLS and encrypted at rest. We use industry-standard security practices to protect your information from unauthorized access, disclosure, or loss. We retain your data for as long as your account is active or as needed to provide services. You may request deletion at any time.

5. Cookies and analytics

We use minimal, privacy-respecting analytics to understand how visitors use the site. No personally identifiable information is collected through analytics. We do not use advertising cookies or third-party tracking pixels.

6. Your rights

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for email communications at any time by unsubscribing.

To exercise any of these rights, contact us at [email protected].

7. Third-party services

We use the following third-party services to operate the platform. Each has its own privacy policy:

• Resend — for transactional email delivery.
• Stripe — for payment processing (when billing is enabled). Stripe handles all payment data; we never store card details.

8. Changes to this policy

We may update this policy as the platform evolves. Material changes will be communicated via email to registered users. The "Last updated" date at the top of this page reflects the most recent revision.

9. Contact

Questions about this policy? Write to us at [email protected].